you could always just ditch this game and play Leagues...
Nexon's customer service is bullcrap, i sent this ticket because whenever I merchant in the FM (i get this error: your permit has expired, you cannot continue with your activities...) but i still have xx many days till it expires
It has been months since and they have yet to respond o.o"
Spoiler!
Their usual follow-up crap
you could always just ditch this game and play Leagues...
I can't i have a responsibility, and i dont play anything but Maplestory